Shipping & Delivery
We are proud to offer FREE international shipping services worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation in most parts of the world.
How do you ship packages? Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide? Yes (well almost). We provide free shipping to USA, most of Europe, Canada, Australia and New Zealand. Unfortunately we cannot guarantee reasonable delivery timeframes to all countries so to avoid disappointment for some customers we choose to only deal with the above countries. We hope you can understand.
What about customs? We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and there may be a slight chance of incurring custom fees when they arrive to your country.
How long does shipping take? Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||15-25 Business Days|
|Europe (most countries)/Canada||15-25 Business Days|
|Australia/NZ||20-30 Business Days|
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information? Yes, you will receive an email once your order ships that contains your tracking information and we aim to send you regular email updates on the current status of your package. You can also use your tracking details on our Order Tracking page.